Customer Testimonials
I had an oil change performed and I waited at the service department. I was kept apprised of the progress of the oil change and when to expect the service to be completed. The service reps at the front desk are always professional and attentive. On this visit, I worked with Vincent Bergland, with whom I have had prior experience during scheduled service in the past. He is excellent.
The at home recall repair went smoothly and quickly. Didn't have to drive the truck to the dealership.
Very professional acting and polite and cordial explains everything about the service they did. They picked my truck up on time and dropped it back off when they said they would. Everything went excellent
I live approximately 40 miles from the dealership and they sent a person to pick it up and returned it. Saved my a lot of time. Have purchased 4 vehicles from this dealership and had a great experience each time.
Salesman was very attentive and since we had already done our homework, the sale went quickly.
I was very happy how we were greeted and how great that Bill was to work with us on getting another FORD
The staff at the service center is effective, efficient and friendly - I would highly recommend them.
Great service as always. Had punctured tire and was in and out with new tire in an hour.
These folks here take care of our Subaru’s and have for over 5 years. I don’t take my Subaru anywhere else. Sometimes the prices are a bit more than random shops around town but I can rest assured that these guys do it right. They have been so considerate and consistent, I will always take my Suuby to Sonora Subaru Service. Customers for life here.
Sonora Ford had an excellent sales person name Mike Nelson. He helped me pick the ferfect car for me and explain everything that the car had to offer. Never once, did I feel pressure into buying my 2024 Ford Explorer. He made me feel comfortable in all aspects of buying a new car. I truly will recommend him as a top sales person with no pressure.
Great dealership,good inventory,friendly staff,knowledgeable staff. Great deals,service area great, ford points
Awesome sales finance and management made it very easy. Great prices willing to work with.
Great service and attention to details. Very friendly sales people and comfortable showroom. Great experience.
The team at Sonora Ford Subaru went above and beyond all expectations to get me into the exact vehicle I wanted and needed. I had a truly positive experience, their team is amazing!
Mike Nelson did a good job. He found the correct lease vehicle for me in a fairly short time.
Excellent customer service. Ryan in the service department was awesome! Great communication. Truck was fixed in record time. Very Satisfied!
Excellent sales staff, friendly knowledgeable salesman and atypicL honesty in working the final deal. Would use again without doubt!
Ever one at the dealer is wonderful. I have spent 12 yrs buying from them. And looking forward to their service Also. Recommend them to everyone
Mike Nelson was amazing to work with. Help us in finding the perfect car and price range that worked for us. Was a pleasant experience vs other dealers we have dealt with in the past.
Dependable friendly and knowledgeable I was very satisfied leaving with my new vehicle, would recommend ford dealership to my friends.
It was pretty good staff was friendly, a little slow at getting deal done I like have everything done in 2 1/2 hours
Josh the salesman, Wayne the sales manager, and Richard in finance were all very easy to work with. This was a no hassle transaction that was simple and straightforward. They were all over accommodating and made this the easiest car/truck buying experience that I’ve ever had.
They are extremely knowledgeable. They make sure you get the best possible deal available for your situation.
They had the truck I wanted and Josh was able to answer every question I asked and was very easy to talk to.
Sonora Subaru was easy to work with and the transaction was painless. Thank you so much
The Service Team at Subaru of Sonora is amazing. The one on one attention they give to each customer is so refreshing.
Working with Joe Carnes and Sales Manager Kelly Robinson at Sonora Ford and Subaru has been an outstanding experience. My family and I have purchased over eight vehicles from Joe for personal and business use, including new and used Ford and Subaru cars, trucks, and SUVs. Joe has made the process smooth and stress-free by providing excellent communication and transparency throughout. Should any issues arise, I know I can always follow up with Joe or Kelly, and they will resolve them promptly. Buying a vehicle can be a stressful endeavor, but it's always a pleasure working with people we ...
I had a great experience trading in my 2017 Ford F150 for a 2019 Jeep Wrangler.
Amazing, friendly and vey fair! Definitely a great dealership. Way to go Sonora Ford! We are Very pleased.
Sonora is a convenient location, has a friendly staff and good follow through on the questions we had about our buying process.
2022 Subaru Outback was taken in for its 1 year/12 month service. Everything went swimmingly. The customer service and follow-up were excellent and professional.
Service still matters to some dealerships. Sonora Ford/Subaru has a great service based sales process with no pressure. The service dept lives up to the name as they complete tasks/priorities with precision and always on time. They follow up and make an effort to show that you are a valued customer. I couldn’t be happier with my experience from purchasing the vehicle and the service appointments I’ve completed. Highly recommend this business.
Very knowledgeable, made the process easy. Did the small things to make it a positive experience.
very pleased with the works service I have gotten on our f 150 and bronco. they have been both been serviced by ford since since new. I feel that the price has gotten too high and hope to get discount coupons as we have in the past. thankyou
Very friendly, knowledgeable and helpful. Willing to do their best to make me happy. Recommend
Had my Subaru serviced. They did a great job, let us know how things were going as we waited. Great customer service and so caring.
Excellent experience and service as usual. Happy with the results and accommodations from Sonora Subaru!
This was my first time buying from a dealer so it’s hard to compare. It seemed good enough.
We came into Subaru of Sonora having already done research on the Outback and met with our very friendly salesman who showed options we had not considered . We purchased our Outback and have loved it so far. Everyone has been very helpful.
Sonora Ford is great to work with. Mike Nelson, my salesman understood that my time is limited and got me a deal without all the hassle you normally get from a dealership. Ask for Mike when you are looking for new or used vehicle.
Good experience no pressure. Good sales person. Went from new Subaru to abused Ford not pressure to buy more expensive vehicle.
The team at Sonora Ford goes above and beyond every time. You always feel welcomed and know your repairs were done right the first time.
everyone was very friendly and helpful. they walked me through my new truck and were very helpful.
Sonora Ford is great to work with. Gary Powell, my salesman understood that my time is limited and got me in and out without all the hassle you normally get from a dealship.
Needed a particular type vehicle for health reasons and left with a perfect fit.Thanks to Chad!
From what I can tell, my car got a complete once over and parts were ordered for one discrepancy. I anticipate I'll be back in a week or so to fix that. The wait for the servicing was about 2 hours which is normal.
I have been very happy with the service I've received from Sonora Ford Subaru.
Best Ford Service and but also best of all local vehicle services and Thank You
Jim Dillashaw was my sales representative, I highly recommend going in to see him. He was very sweet and understanding and he gave me all the info I needed.
This dealership has always been on my side to take care if me. I live 2 hrs away, so when I get there for my service they get me right in and out. The best Ford dealership I have ever dealt with.
I have always been happy with the service I received at Sonora Subaru and I will continue to use them for my service needs. Unfortunately the cost I was quoted to replace my CVT transmission was more then I was willing to pay. I had to have work done at another shop that was less cost. I was quoted $10,000 to high. the other shop only quoted me $7,000. I will always use Subaru for my car needs.
It was easy to schedule service and use the 15,000 mile service coupon. Service desk assistant and cashier were both helpful and friendly. Waiting room was comfortable and vending machines were available.
Did an excellant job with my outback 90,000 mile service, kept me up todate on progress
Everyone was super friendly and courteous! It's by far the best Subaru dealer I've experienced.
Process was fast. And salesman was real knowledgeable. Truck was nice and clean like I was told.
They are friendly and helpful. Will continue to use them for all our vehicle needs.
I purchased a 2018 Fusion Energi. I had inquired after one and within 2 weeks a low mileage model came in on a trade. I was immediately contacted. The purchase was smooth and trouble free. Great car that runs on electric for up to 22 miles. My gas cost has been zero on local trips. Jim Dillashaw made the purchase a breeze.
We were very satisfied with the Subaru service dept. The staff were friendly, accomodating, It was easy to schedule our service date/time and the time it took for completing the service was excellent.
The staff at Sonora Ford were very professional,friendly and made my experience in buy my truck a pleasurable event, Mike Nelson is a wonderful , personal sale person who made sure I found the right vehicle. I recommend Sonora Ford highly and look forward to future business with them….. thank you all…. Don Crowe
Was very satisfied with the company and very happy with my Subaru I recomendable to ithers
Sonora Ford is a wonderful dealership with a fantastic service center. It is easy to schedule an appointment and the staff is always helpful and friendly. Thank you
Courteous, professional, accommodating & just all around pleasant to purchase a car & follow ups are always professional.
very fast and efficient. appreciate that they gave us a loaner car also. friendly and answered all our questions
Great service; tEch went above and beyond. Ryan at the service desk was patient, understanding, and extremely helpful.
My appointment was right on time. They were very professional and did as advertised. Employees were very friendly. I will most likely buy my next car from them.
Great customer service. Very friendly and courteous staff. Sonora Ford Subaru is the first place we think of if we need our vehicle serviced.
The 2019 Subaru Forester came from the factory with an improperly installed collision avoidance system - the Eyesight. Those folks got it fixed in short order.
They got me in and out. I am satisfied with the work they performed and I would recommend them.
We trade exclusively with Sonora Ford because of the great customer service we experience there. We purchased a new Ford Ecosport from them in 2020 for a great price. The Service Dept. is why we started to go to Sonora Ford and continue to.
My car buying experience was made easy at Sonora Ford Subaru because I know I can trust them. Mary helped us make our purchase and was very friendly and welcoming.
i would just like to thank Lance Jergensen sales and the general sales manger Don for there help in my new vehicle purchase. I drove from Temecula, Ca to Sonora which was over a seven hour ride to purchase new my vehicle. my experience with the sales department and finance was fast and simple. took me less time to nogoiate the deal sign to documents than to test drive the car. I would bye all my cars from this dealer if I could great group of guys to deal with straight forward and honest. I called them before i drove ...