Customer Testimonials

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DealerRater Oct 29, 2024

I had an oil change performed and I waited at the service department. I was kept apprised of the progress of the oil change and when to expect the service to be completed. The service reps at the front desk are always professional and attentive. On this visit, I worked with Vincent Bergland, with whom I have had prior experience during scheduled service in the past. He is excellent.

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DealerRater Oct 25, 2024

The at home recall repair went smoothly and quickly. Didn't have to drive the truck to the dealership.

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DealerRater Oct 25, 2024

Very professional acting and polite and cordial explains everything about the service they did. They picked my truck up on time and dropped it back off when they said they would. Everything went excellent

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DealerRater Oct 22, 2024

I live approximately 40 miles from the dealership and they sent a person to pick it up and returned it. Saved my a lot of time. Have purchased 4 vehicles from this dealership and had a great experience each time.

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DealerRater Oct 15, 2024

Salesman was very attentive and since we had already done our homework, the sale went quickly.

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DealerRater Oct 11, 2024

I was very happy how we were greeted and how great that Bill was to work with us on getting another FORD

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DealerRater Sep 17, 2024

The staff at the service center is effective, efficient and friendly - I would highly recommend them.

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DealerRater Jul 4, 2024

Great service as always. Had punctured tire and was in and out with new tire in an hour.

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DealerRater Jun 18, 2024

These folks here take care of our Subaru’s and have for over 5 years. I don’t take my Subaru anywhere else. Sometimes the prices are a bit more than random shops around town but I can rest assured that these guys do it right. They have been so considerate and consistent, I will always take my Suuby to Sonora Subaru Service. Customers for life here.

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DealerRater May 22, 2024

Sonora Ford had an excellent sales person name Mike Nelson. He helped me pick the ferfect car for me and explain everything that the car had to offer. Never once, did I feel pressure into buying my 2024 Ford Explorer. He made me feel comfortable in all aspects of buying a new car. I truly will recommend him as a top sales person with no pressure.

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DealerRater May 9, 2024

Great dealership,good inventory,friendly staff,knowledgeable staff. Great deals,service area great, ford points

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DealerRater May 1, 2024

Awesome sales finance and management made it very easy. Great prices willing to work with.

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DealerRater Apr 23, 2024

Great service and attention to details. Very friendly sales people and comfortable showroom. Great experience.

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DealerRater Apr 17, 2024

The team at Sonora Ford Subaru went above and beyond all expectations to get me into the exact vehicle I wanted and needed. I had a truly positive experience, their team is amazing!

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DealerRater Apr 15, 2024

Mike Nelson did a good job. He found the correct lease vehicle for me in a fairly short time.

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DealerRater Apr 9, 2024

Excellent customer service. Ryan in the service department was awesome! Great communication. Truck was fixed in record time. Very Satisfied!

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DealerRater Mar 22, 2024

Excellent sales staff, friendly knowledgeable salesman and atypicL honesty in working the final deal. Would use again without doubt!

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DealerRater Feb 28, 2024

Ever one at the dealer is wonderful. I have spent 12 yrs buying from them. And looking forward to their service Also. Recommend them to everyone

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DealerRater Feb 23, 2024

Mike Nelson was amazing to work with. Help us in finding the perfect car and price range that worked for us. Was a pleasant experience vs other dealers we have dealt with in the past.

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DealerRater Feb 2, 2024

Dependable friendly and knowledgeable I was very satisfied leaving with my new vehicle, would recommend ford dealership to my friends.

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DealerRater Jan 28, 2024

It was pretty good staff was friendly, a little slow at getting deal done I like have everything done in 2 1/2 hours

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DealerRater Nov 30, 2023

Josh the salesman, Wayne the sales manager, and Richard in finance were all very easy to work with. This was a no hassle transaction that was simple and straightforward. They were all over accommodating and made this the easiest car/truck buying experience that I’ve ever had.

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DealerRater Nov 18, 2023

They are extremely knowledgeable. They make sure you get the best possible deal available for your situation.

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DealerRater Nov 2, 2023

They had the truck I wanted and Josh was able to answer every question I asked and was very easy to talk to.

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DealerRater Oct 17, 2023

Sonora Subaru was easy to work with and the transaction was painless. Thank you so much

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DealerRater Aug 22, 2023

The Service Team at Subaru of Sonora is amazing. The one on one attention they give to each customer is so refreshing.

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DealerRater Aug 11, 2023

Working with Joe Carnes and Sales Manager Kelly Robinson at Sonora Ford and Subaru has been an outstanding experience. My family and I have purchased over eight vehicles from Joe for personal and business use, including new and used Ford and Subaru cars, trucks, and SUVs. Joe has made the process smooth and stress-free by providing excellent communication and transparency throughout. Should any issues arise, I know I can always follow up with Joe or Kelly, and they will resolve them promptly. Buying a vehicle can be a stressful endeavor, but it's always a pleasure working with people we ...

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DealerRater Jul 28, 2023

I had a great experience trading in my 2017 Ford F150 for a 2019 Jeep Wrangler.

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DealerRater Jul 28, 2023

Amazing, friendly and vey fair! Definitely a great dealership. Way to go Sonora Ford! We are Very pleased.

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DealerRater Jul 27, 2023

Sonora is a convenient location, has a friendly staff and good follow through on the questions we had about our buying process.

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DealerRater Jul 22, 2023

2022 Subaru Outback was taken in for its 1 year/12 month service. Everything went swimmingly. The customer service and follow-up were excellent and professional.

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DealerRater Jul 19, 2023

Service still matters to some dealerships. Sonora Ford/Subaru has a great service based sales process with no pressure. The service dept lives up to the name as they complete tasks/priorities with precision and always on time. They follow up and make an effort to show that you are a valued customer. I couldn’t be happier with my experience from purchasing the vehicle and the service appointments I’ve completed. Highly recommend this business.

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DealerRater Jun 22, 2023

Very knowledgeable, made the process easy. Did the small things to make it a positive experience.

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DealerRater Jun 8, 2023

very pleased with the works service I have gotten on our f 150 and bronco. they have been both been serviced by ford since since new. I feel that the price has gotten too high and hope to get discount coupons as we have in the past. thankyou

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DealerRater Jun 8, 2023

Very friendly, knowledgeable and helpful. Willing to do their best to make me happy. Recommend

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DealerRater May 10, 2023

Had my Subaru serviced. They did a great job, let us know how things were going as we waited. Great customer service and so caring.

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DealerRater Apr 25, 2023

Excellent experience and service as usual. Happy with the results and accommodations from Sonora Subaru!

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DealerRater Apr 24, 2023

This was my first time buying from a dealer so it’s hard to compare. It seemed good enough.

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DealerRater Mar 8, 2023

We came into Subaru of Sonora having already done research on the Outback and met with our very friendly salesman who showed options we had not considered . We purchased our Outback and have loved it so far. Everyone has been very helpful.

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DealerRater Mar 6, 2023

Sonora Ford is great to work with. Mike Nelson, my salesman understood that my time is limited and got me a deal without all the hassle you normally get from a dealership. Ask for Mike when you are looking for new or used vehicle.

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DealerRater Feb 26, 2023

Good experience no pressure. Good sales person. Went from new Subaru to abused Ford not pressure to buy more expensive vehicle.

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DealerRater Feb 24, 2023

The team at Sonora Ford goes above and beyond every time. You always feel welcomed and know your repairs were done right the first time.

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DealerRater Jan 31, 2023

everyone was very friendly and helpful. they walked me through my new truck and were very helpful.

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DealerRater Dec 14, 2022

Sonora Ford is great to work with. Gary Powell, my salesman understood that my time is limited and got me in and out without all the hassle you normally get from a dealship.

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DealerRater Dec 2, 2022

Needed a particular type vehicle for health reasons and left with a perfect fit.Thanks to Chad!

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DealerRater Oct 28, 2022

From what I can tell, my car got a complete once over and parts were ordered for one discrepancy. I anticipate I'll be back in a week or so to fix that. The wait for the servicing was about 2 hours which is normal.

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DealerRater Oct 3, 2022

I have been very happy with the service I've received from Sonora Ford Subaru.

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DealerRater Sep 21, 2022

Best Ford Service and but also best of all local vehicle services and Thank You

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DealerRater Aug 24, 2022

Jim Dillashaw was my sales representative, I highly recommend going in to see him. He was very sweet and understanding and he gave me all the info I needed.

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DealerRater Aug 8, 2022

This dealership has always been on my side to take care if me. I live 2 hrs away, so when I get there for my service they get me right in and out. The best Ford dealership I have ever dealt with.

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DealerRater Aug 4, 2022

I have always been happy with the service I received at Sonora Subaru and I will continue to use them for my service needs. Unfortunately the cost I was quoted to replace my CVT transmission was more then I was willing to pay. I had to have work done at another shop that was less cost. I was quoted $10,000 to high. the other shop only quoted me $7,000. I will always use Subaru for my car needs.

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DealerRater Jul 30, 2022

It was easy to schedule service and use the 15,000 mile service coupon. Service desk assistant and cashier were both helpful and friendly. Waiting room was comfortable and vending machines were available.

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DealerRater Jun 24, 2022

Did an excellant job with my outback 90,000 mile service, kept me up todate on progress

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DealerRater Jun 3, 2022

Everyone was super friendly and courteous! It's by far the best Subaru dealer I've experienced.

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DealerRater May 29, 2022

Process was fast. And salesman was real knowledgeable. Truck was nice and clean like I was told.

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DealerRater May 20, 2022

They are friendly and helpful. Will continue to use them for all our vehicle needs.

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DealerRater May 3, 2022

I purchased a 2018 Fusion Energi. I had inquired after one and within 2 weeks a low mileage model came in on a trade. I was immediately contacted. The purchase was smooth and trouble free. Great car that runs on electric for up to 22 miles. My gas cost has been zero on local trips. Jim Dillashaw made the purchase a breeze.

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DealerRater Apr 11, 2022

We were very satisfied with the Subaru service dept. The staff were friendly, accomodating, It was easy to schedule our service date/time and the time it took for completing the service was excellent.

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DealerRater Apr 6, 2022

The staff at Sonora Ford were very professional,friendly and made my experience in buy my truck a pleasurable event, Mike Nelson is a wonderful , personal sale person who made sure I found the right vehicle. I recommend Sonora Ford highly and look forward to future business with them….. thank you all…. Don Crowe

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DealerRater Mar 23, 2022

Was very satisfied with the company and very happy with my Subaru I recomendable to ithers

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DealerRater Mar 9, 2022

Sonora Ford is a wonderful dealership with a fantastic service center. It is easy to schedule an appointment and the staff is always helpful and friendly. Thank you

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DealerRater Feb 17, 2022

Courteous, professional, accommodating & just all around pleasant to purchase a car & follow ups are always professional.

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DealerRater Feb 10, 2022

very fast and efficient. appreciate that they gave us a loaner car also. friendly and answered all our questions

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DealerRater Jan 19, 2022

Great service; tEch went above and beyond. Ryan at the service desk was patient, understanding, and extremely helpful.

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DealerRater Jan 18, 2022

My appointment was right on time. They were very professional and did as advertised. Employees were very friendly. I will most likely buy my next car from them.

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DealerRater Jan 17, 2022

Great customer service. Very friendly and courteous staff. Sonora Ford Subaru is the first place we think of if we need our vehicle serviced.

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DealerRater Jan 17, 2022

The 2019 Subaru Forester came from the factory with an improperly installed collision avoidance system - the Eyesight. Those folks got it fixed in short order.

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DealerRater Jan 15, 2022

They got me in and out. I am satisfied with the work they performed and I would recommend them.

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DealerRater Jan 12, 2022

We trade exclusively with Sonora Ford because of the great customer service we experience there. We purchased a new Ford Ecosport from them in 2020 for a great price. The Service Dept. is why we started to go to Sonora Ford and continue to.

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DealerRater Dec 30, 2021

My car buying experience was made easy at Sonora Ford Subaru because I know I can trust them. Mary helped us make our purchase and was very friendly and welcoming.

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DealerRater Mar 3, 2021

i would just like to thank Lance Jergensen sales and the general sales manger Don for there help in my new vehicle purchase. I drove from Temecula, Ca to Sonora which was over a seven hour ride to purchase new my vehicle. my experience with the sales department and finance was fast and simple. took me less time to nogoiate the deal sign to documents than to test drive the car. I would bye all my cars from this dealer if I could great group of guys to deal with straight forward and honest. I called them before i drove ...

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